FAQs


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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Enquiry

There is no minimum order for delivery.

Orders for SGD 150 and above, we offer free delivery within Singapore.

Orders below SGD 150, we have SGD 15 delivery charges.

Credit card (Master or Visa ),Amex, Paynow and Cash on Delivery.

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding the incorrect item in your order.

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding the missing item.

We allow guest check out, so you do not need to register an account before placing an order.

Products

Our products are designed in Singapore and manufactured in China.

Yes, we offer up to 12 months warranty.

Our solar-powered lightings are rated IP65.

Our lights can last up to 12 hours.

Yes, we offer installation services for an additional charge.

If you need installation assistance, please feel free to reach out to us at sales@solargator.net or contact us via WhatsApp at +65 8302 2999

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding about the faulty item.

Shipping & Delivery

A flat rate fee of SGD 15 is applicable for those below SGD 150 orders. For orders of SGD 150 and up, we offer free delivery within Singapore.

Yes, please kindly state it in the remarks section before checking out.

Yes, there is an option at the checkout page for self-collection at our store.

For orders of SGD 150 and up, we offer free delivery within Singapore.

We will process and ship out your items within 7 working days.

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